I recently spent time in London, engaging in thought-provoking roundtable discussions about the latest trends in surveillance, the challenges facing conduct and culture agendas in financial services, and numerous one-on-one coffee meetings that revealed what's truly happening within compliance teams across the city. One topic that has notably evolved since my deep dive last January is voice communications surveillance, particularly the application of AI in this space.
This is the finale of our 5-article GRIP series, where we conclude with a guardedly optimistic view of surveillance's future.
Yes, I'm going full Love Actually here - 'tis the season after all! 🎄
The Big Short brilliantly captured how institutional behaviour can diverge from stated principles. In this article we explore the gap between institutional rhetoric and reality in financial services.