Insights from the 1LoD Surveillance Leaders Network in Singapore and Hong Kong: AI deployment, operating models, and cross-product surveillance gaps in 2026.
The Safetrac surveillance scandal shows what happens when employee monitoring goes wrong. Here I share my insights on how an ethical framework separates legitimate business surveillance from privacy invasion and some practical guidance for any organisation considering employee monitoring.
AI has revolutionised communications surveillance, but trade surveillance lags behind despite ideal conditions, creating a puzzling divide in financial services innovation.
I recently spent time in London, engaging in thought-provoking roundtable discussions about the latest trends in surveillance, the challenges facing conduct and culture agendas in financial services, and numerous one-on-one coffee meetings that revealed what's truly happening within compliance teams across the city. One topic that has notably evolved since my deep dive last January is voice communications surveillance, particularly the application of AI in this space.