Regulatory Compliance and Surveillance
The Safetrac Scandal: A Wake-Up Call for Ethical Employee Surveillance
By: Emily Wright Published on: 03/09/2025The Safetrac surveillance scandal shows what happens when employee monitoring goes wrong. Here I share my insights on how an ethical framework separates legitimate business surveillance from privacy invasion and some practical guidance for any organisation considering employee monitoring.
Expanded Non-Financial Misconduct Rules
By: Emily Wright Published on: 11/08/2025With the FCA's expanded Non-Financial Misconduct rules taking effect in 2026, financial services firms need practical guidance on navigating these regulatory changes. This blog explores key insights from my recent podcast discussion on "Following the Rules," where we examined how organisations can effectively detect, respond to, and minimise workplace misconduct while driving meaningful cultural change. The post also introduces an innovative intervention programme that addresses the critical gap between informal coaching and formal discipline—providing firms with the structured, research-backed approach regulators increasingly expect to see.
Trade Surveillance and AI
By: Emily Wright Published on: 17/06/2025AI has revolutionised communications surveillance, but trade surveillance lags behind despite ideal conditions, creating a puzzling divide in financial services innovation.
A Turning Point
By: Emily Wright Published on: 14/04/2025I recently spent time in London, engaging in thought-provoking roundtable discussions about the latest trends in surveillance, the challenges facing conduct and culture agendas in financial services, and numerous one-on-one coffee meetings that revealed what's truly happening within compliance teams across the city. One topic that has notably evolved since my deep dive last January is voice communications surveillance, particularly the application of AI in this space.
